I have been trying to resolve Dispatch board for a while and I managed to do it by doing all of the below:
- Create dispatch team and assign workers to dispatch team on the Employee page
- Create each worker as a Resource in the Production module, define the Type = Human resources and specify the calendar.
- Resource calendar should match calendar in service management parameters
- Activities set to be created when stage changes from planning to in progress in the Service management parameters. Activity type is appointment
- Executed Synchronize resource capacity roll-ups batch job.
- Investigated if there are any issues for Resource Availability page in the Project management and accounting
- Investigated if Activity is created for service order.
- Assigned calendar on the Employee record.
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